Privacy Policy

Last updated: May 2026

At Zoe Atelier Party Co, we are committed to protecting your personal data and your right to privacy. This policy explains what information we collect, how we use it, and your rights in relation to it.

Who We Are

We are Zoe Atelier Party Co, an online party supplies business based in the UK and operating at zoeatelierpartyco.co.uk. You can contact us at any time at info@zoeatelier.co.uk.

What Information We Collect

When you place an order or get in touch with us, we may collect the following information:

Your name
Email address
Delivery address
Phone number (if provided)
Payment information (processed securely — we do not store card details)
Any images you upload as part of your order (used solely to create your personalised product)
Order history and correspondence with us

How We Use Your Information

We use your personal data to:

Process and fulfil your orders
Send order confirmations and dispatch notifications
Respond to your enquiries or complaints
Comply with our legal obligations

We will never sell, rent, or share your personal data with third parties for marketing purposes.

Your Uploaded Images

Any images you upload when placing an order are used solely for the purpose of creating your personalised product. We take the handling of your images seriously and will permanently delete all uploaded images within 10 days of your order being confirmed as received. Your images will never be used for any other purpose, shared with third parties, or used in any marketing materials without your explicit consent.

Third Parties

To fulfil your orders, we may share necessary information with trusted third parties, including:

Royal Mail (for delivery and tracking)
Our e-commerce and payment platform providers

These parties are only permitted to use your data to carry out the services they provide to us.

How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil your order and meet any legal obligations (such as financial record-keeping). Uploaded images are deleted within 10 days of order receipt. We will not hold any other data for longer than is reasonably necessary.

Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict how we process your data
Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at info@zoeatelier.co.uk and we will respond within 30 days.

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Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top.

If you have any questions or concerns about how we handle your data, please get in touch:

info@zoeatelier.co.uk

Privacy Policy

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